Regardless of the reason, if you must cancel your reservation, if it is more than seven days of your arrival date, we will refund the deposit minus a $50 cancellation fee. If cancellation is within seven days of your arrival date, then you will be charged for the entire reservation. That amount may be applied to a future stay within one year. Because of our size, cancellations affect us significantly. Therefore, we adhere to a strict cancellation policy. You are always welcome to send a friend in your place. Note, special cancellation policies apply for certain dates (Christmas, Thanksgiving, New Year's Eve, and St. Patrick's Day).
Children over 16 are welcome. We gladly partner with Catnip 'n' Biscuits, the only doggie day care/boarding center in Savannah to offer upscale indoor and outdoor play yards that are fun, spacious, clean and safe. You can book through us, or directly at Catnip 'n' Biscuits
Upon arrival at the Ballastone, please park in front of the Inn and enter through the front entrance for check-in. Please ring the doorbell if you find the front door closed. We will then direct you to the rear of our facility for limited off-street parking or directions to street parking. Unusual for many bed and breakfasts in Savannah, we have 9 parking spots behind the inn for our 16 rooms. Once our parking lot is full, guests are able to park on the street at one of the city parking meters. Parking passes are available at the front desk for a charge of $7.00 for 24 hours or $12.00 for 48 hours. We will assist you with your luggage and escort you to your room. There is an elevator for your convenience.
Formal tea begins at 4 p.m. daily and hors d 'oeuvres are served at 6 p.m. at our antique bar.
We look forward to welcoming you to the Ballastone Inn. If we can be of service in any way, please feel free to call us. Our gracious staff is eager to serve your every need during your stay.